Terms and Conditions
A non-returnable deposit of 50% of the total bill is payable at the time of booking.
The balance invoice will be sent to you 10-14 days prior of the function for which the balloons are required.
This must be paid in full not less than 7 days before the function. Please check your invoice carefully to ensure that everthing you have ordered is shown, as the invoice will form our checklist when we are decorating your function. Please inform us of any mistakes immediately.
Carols Balloons is not currently registered for VAT, you do not have to pay VAT on goods or services.
Payment may be made by cash or PayPal - BALLOONS WILL NOT BE DELIVERED OR INSTALLED AT THE VENUE IF PAYMENT HAS NOT BEEN RECEIVED BY THE DUE DATE.
Alternatives to the original order can be made up to 14 days prior to the function at which time the final invoice will be prepared and the materials ordered from our suppliers.
ANY ALTERATIONS MADE AFTER THIS WILL BE SUBJECT TO AN ADDITIONAL CHARGE.
It is essential that the telephone number of the venue and the key holder be supplied to us that we may arrange a time to construct your decorations. Balloon decorating is a very time-consuming job and can be done on the day of the function - so access to the venue may need to be earlier than you may expect. We cannot be held responsible for any problems which may arise from our not being able to gain access to the venue at a time suitable to us.
The safe keepng and return to Carolsballoons.co.uk, of returnable fixings, display pieces and hire or loan equipment is the responsibility of the client unless otherwise agreed.
The contact is binding on both parties unless amended by mutual consent.
Balance refunds cannot be made on functions cancelled less than one month before the event. Suitable insurance should be taken to avoid this eventuality.